Create a new user

Only admin users will be able to create a new user in Trading Programs for each of your team members.

If you click Config at the top of the page and then select Users in the drop-down menu, you will be directed to the ‘Users’ page, where you will be able to add new users, send users a welcome email, edit their access settings and delete existing users.

To create a new user for your channel, simply click on the + button. You will now be able to provide information about the user in the panel displayed on the right-hand side of the page (as shown in the screenshot below).

To create a user, the only information you must enter is the user's email address. However, if you use an external SSO identity provider to log into Trading Programs (as opposed to an Enable account), you must additionally add the new user's first name and surname.

Once all the required information has been provided, simply click Save, and your new user will be added to the list. The next step is to configure the user's access settings.

Standard user

If this individual will be a standard user, you will also have the option to select which program line types they are permitted to have access to. This can be found in the User access settings section below the main user details.

Next to the Permitted program line types label, the default drop-down option will be ‘All program line types’. If you click on this drop-down menu, you will be provided with a secondary option: ‘Selected program line types’. Selecting this option will trigger a new ☰ icon to appear below it, which, when clicked on, will allow you to select the program line types you wish to provide the user access to from the list provided.

Admin user

If, however, this individual requires admin access permissions, simply click on the tick box next to the Client admin label (which will also be found in the User access settings section), to give them admin-level access.

Please see the Admin Guide for more information on admin access areas and functions.

Locked users

If a user has attempted to log in too many times unsuccessfully, they will be locked out of their account and an administrator will have to unlock their user. A padlock icon will show next to users who have been locked out. Admins can click on the locked user and select the unlock button located next to the 'Send welcome email' button to allow the locked user to log in again.

Next steps

For both standard users and client admin users, you will now need to set some user access permissions for each of your trading partners within various areas of Trading Programs. Please see the Set user permissions article for further information.