Once you have created a new user, as shown here. This article will walk you through how to configure whether they are an admin and what program line types they have access to. To set user permissions please see the user access permissions article.
If, a user requires admin access permissions, simply click on the tick box next to the Channel admin label (which will also be found in the User access settings section), to give them admin-level access.
Please see the Admin Guide for more information on admin access areas and functions.
If this individual will be a standard user, you will have the option to select which program line types they are permitted to have access to. This can be found in the User access settings section below the main user details. Usually, this is set to all types.
Next to the Permitted program line types label, the default drop-down option will be ‘All program line types’. If you click on this drop-down menu, you will be provided with a secondary option: ‘Selected program line types’. Selecting this option will trigger a new ☰ icon to appear below it, which, when clicked on, will allow you to select the program line types you wish to provide the user access to from the list provided.
If a user has attempted to log in too many times unsuccessfully, they will be locked out of their account and an administrator will have to unlock their user. A padlock icon will show next to users who have been locked out. Admins can click on the locked user and select the unlock button located next to the 'Send welcome email' button to allow the locked user to log in again.
For both standard users and client admin users, you will now need to set some user access permissions for each of your trading partners within various areas of Trading Programs. Please see the user access permissions article for further information.