There are three things to check when wanting to see any changes in the watchlist app:
1. Have you set an accrual band in your targeted deal(s)?
The watchlist app will only display opportunities and risks for your targeted deals. In order for these targeted deals to appear, you will need to set an accrual band for each of the deals. To see how to set an accrual band check out our FAQ on setting accrual bands.
2. Has the scheme(s) been activated?
If your scheme has not been activated it will not appear in the watchlist app; make sure your scheme has been activated when using the watchlist app.
3. Has the watchlist app recalculated?
The watchlist app recalculates every day at a set time. Any changes made to the deals in DealTrack after the watchlist app has recalculated will not appear until after the next recalculation.
An admin user can change the time at which the watchlist app processes by configuring the calculation time. If you set this to a closer time the watchlist app will recalculate so that you can see the changes that were made. Remember to set this back to a time where DealTrack is not being used e.g. 2 am so that the system is not being slowed down by background calculations.