The contract status of a special pricing agreement (SPA) determines the stage of approval the SPA is in.
The contract status of a SPA is displayed on the SPA listing page and within the SPA itself, and may be one of the following.
- Draft: SPA is in progress, and not all mandatory fields are completed. Transactions will not be matched to this SPA, and support will not be calculated or accrued until the SPA has been approved. Once all mandatory fields have been completed and saved, the status will automatically change to Ready for approval.
- Ready for approval: SPA has all required fields filled out, and is pending an approved state. Transactions will not be matched to this SPA, and support will not be calculated or accrued until the SPA has been approved. Find out how to approve a SPA here.
- Approved: SPA is active, and is accruing support based on transactions that have been imported and matched to the SPA.
- Ready to request: SPA request has been begun by a collaborator user, but not yet submitted for your organization’s approval.
- Requested: SPA has been requested by a collaborator user, and submitted for your organization’s review.
- Declined: SPA has been requested by a collaborator user, and was declined by your organization.
- For signing: Workflow has been started for the SPA and is pending approval by a user in your organization.
SPA listing page: Contract status column displayed on the right
SPA: Contract status displayed in the top right