End-customer terms on a special pricing agreement (SPA) determine the mechanism, pricing, and other details specific to the end-customer on the agreement.
This article will guide you through how to add the following end-customer terms for a SPA using the fixed contract price mechanism.
Looking for something else?
- Need help selecting a pricing mechanism? Click here to learn how to select a pricing mechanism.
- Need help creating a new SPA before adding end-customer terms to the agreement? Click here to learn how to create a special pricing agreement.
- Want to make a change to an approved SPA? Click here to learn how to update an existing special pricing agreement.
- Alternatively, see our Help Center for more on SPAs.

This field will display when Distributor delivery is selected in Delivery types in the Details section.
Allows you to set the same distributor delivery value for all products which will be selected in this SPA.
The default value is optional, and can be typed in to set a value or left blank if not required.
If required, the default value can be edited and overwritten for specific individual products or product categories/groups when the Products section is completed. This will be covered in a later section of this guide.
This field will display when Direct is selected in Delivery types in the Details section.
Allows you to set the same direct delivery value for all products which will be selected in this SPA.
The default value is optional, and can be typed in to set a value or left blank if not required.
If required, the default value can be edited and overwritten for specific individual products or product categories/groups when the Products section is completed. This will be covered in a later section of this guide.
What’s next?
Once you are happy that the End-customer terms section in the Terms tab has been populated, Save draft and navigate to the Branches section.